Terms & Conditions

 

Introduction

McGrath Fine Foods regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all McGrath Fine Foods website users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact McGrath Fine Foods on 0403 866 076. 

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Collection of Information

In order to use the McGrath Fine Foods website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by McGrath Fine Foods is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from McGrath Fine Foods customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal Infromation is very important to us. We do not store any sensitive information (such as credit card numbers) on our website.

This site supports secure socket layer (SSL) based transactions from a browser to the level of 128 bit or greater

 If you have any questions about security on our Website, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

McGrath Fine Foods uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

McGrath Fine Foods may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. McGrath Fine Foods does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the McGrath Fine Foods site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.mcgrathfinefoods.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Terms & Conditions

Payment

Methods of payment we accept: PayPal
• A tax invoice will be emailed to you upon your request
• To allow fast dispatch of items purchased, you can pay by credit card by contacting one of our friendly staff on 0403866076 during the business hours, Monday to Friday 8:30 am to 3.30 pm

Postage

• We use Australia Post & Fastway Couriers depending on your location.
• We will dispatch your item within 24hrs of funds being cleared
• Flat rate Australia wide
• FREE Delivery orders over $100 Australia Wide

Returns

Item must be returned within 7 days after the buyer receives it.

Return Policy Details
Items damaged by customer receiver must notify courier and then a return will be issued or replacement offered.
In the unlikely event that a return is requested, all returns must include all original items undamaged, in re-saleable condition, including the invoice. Postage and handling fees are not refundable. Buyer is responsible for postage costs incurred in returning products unless the wrong item has been posted. A return authorization must be obtained before posting the item. We will not refund items that are damaged because of improper use or poor packaging by the buyer.

The Legal Stuff

Conditions of Sale
• While we take utmost care in listing and detailing our products, any errors or omissions in the item details is unintentional. Please inform us of any such errors

Contact Info

  This email address is being protected from spambots. You need JavaScript enabled to view it.
  0403 866 076
  Mailing Address: 251 Townsend St. South Albury NSW 2640